Privacy Policy

Last updated: September 2026

Tripser ("Tripser", "we", "our", or "the App") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share personal information when you use the Tripser mobile application and related services (the "Service").

1. Data Controller

For the purposes of applicable data protection laws, Tripser acts as the data controller of personal data processed through the Service. If you have questions about this Privacy Policy or how your data is handled, you may contact us at:

Email: nadir.aktan@hotmail.com

2. Information We Collect

We may collect the following types of information when you use the Service:

• Account Information — name, email address, username, phone number, country, date of birth, profile photo
• Travel & Trip Information — trips and itineraries, saved places, travel notes, uploaded images, passport stamp records, packing lists, budget and expense data
• Location Information — approximate or precise location, map interactions, location-based travel recommendations (can be disabled in device settings)
• Social Information — followers, following lists, direct messages, feed interactions (likes, comments), shared trips
• Usage Information — app interactions, feature usage (including counts for features that have usage limits), performance diagnostics, crash reports. Tripser measures how the app is used with Google Analytics for Firebase, which records events such as screens opened and features used, together with the app version, device model, operating system, language, a random identifier for this installation of the app, and an approximate location worked out from your IP address. It does not use your device's advertising identifier, and Tripser does not use this data for advertising.
• Device Information — device model, operating system, device identifiers, language settings
• Payment Information — Processed through Apple's App Store. Tripser does not collect or store payment card details. Tripser keeps a record of whether your subscription is active, as confirmed by Apple, so that Pro features work. If you add payment links for settling shared expenses (PayPal, Wise, Revolut or IBAN), Tripser stores them with your account and shows them only to the people you share a trip with.

3. Legal Basis for Processing

We process personal data where necessary to:

• Provide and operate the Service
• Perform contractual obligations
• Improve functionality and security
• Comply with legal obligations
• Pursue legitimate interests

Where required by law, we may request explicit user consent.

4. How We Use Your Information

We use your information to:

• Operate core app functionality (trip planning, itineraries, budgets, packing lists)
• Generate AI-powered travel suggestions and itineraries, processed by Google Gemini
• Provide real-time messaging and social features
• Enable trip sharing and collaboration
• Deliver weather forecasts for trip destinations
• Manage subscriptions and premium features
• Send push notifications for messages and social activity
• Improve performance and maintain security

We do not sell personal data to third parties.

5. Information Sharing

• With Other Users — publicly shared content (trips, activities, profile information) may be visible to other users based on your privacy settings.
• With Service Providers — Firebase by Google (sign-in; storage of your account, trips, photos and messages; push notifications; server functions), Google Analytics for Firebase (how the app is used, as section 2 describes), Google Gemini (AI processing, including photos, videos and text you submit to AI features), Apple (Sign in with Apple, the App Store, delivery of push notifications, and Apple Maps and Apple Weather, which receive the locations you look up), Google Sign-In (optional sign-in), Foursquare (photographs of places, looked up by a place's name and location), Ticketmaster (events, looked up by your trip's area and dates), FlightAPI.io (flight prices and details, looked up by the airports, dates or flight numbers you enter), and Wikipedia, Wikivoyage and Wikidata (information about places and destinations).
• Legal Requirements — to comply with legal obligations, respond to lawful requests, protect safety and rights.

6. AI & Automated Processing

AI-powered features (travel suggestions, itinerary planning, packing lists, photo and receipt reading, booking import, and trips from videos) are processed by Google Gemini, and only after you allow them; you can turn them off at any time in the app's Settings, under AI & Your Data. When you use one, the data that feature needs — including any photo or video you submit — is sent over the internet to Google and processed on their servers, not on your device. Tripser does not store the photos and videos you submit to AI features on its servers, and what Google retains is governed by the Google Gemini API terms.

Your messages, and anything else a feature does not need, are never sent to Gemini. Tripser keeps AI answers on your device: most only while the app is open, and Discover suggestions for up to 30 days. What you add to a trip is saved with the trip.

There is no automated decision-making with legal effects. AI-generated content may contain inaccuracies and should be independently verified.

7. Data Storage & Security

Tripser stores your data with Firebase, Google's cloud platform for apps: sign-in in Firebase Authentication; your profile, trips, comments and messages in Cloud Firestore; and your photos in Cloud Storage for Firebase. Images are compressed and resized before upload. Google encrypts this data in transit and at rest.

Security rules decide who can read each record:

• Your name, username and profile photo: other Tripser users
• Your email address, phone number and date of birth: only you
• Your payment links: the people you share a trip with
• A trip: you and the people you share it with
• Messages: the people in the conversation
• What you publish or comment on: the audience it is shared with

Messages are not end-to-end encrypted. Tripser can access a conversation to review a report about it.

Security measures also include secure sign-in (including Sign in with Apple and Google Sign-In), restricted administrative access, and infrastructure monitoring. No absolute security guarantee can be provided.

8. Data Retention

Data is retained while your account is active. On account deletion, data is deleted or anonymized within approximately 30 days, and the record of your subscription is deleted with it. Some data may be retained for legal obligations, disputes, agreements, or fraud prevention.

Counts kept for usage limits are deleted automatically on their own schedule, including after an account is deleted: a day's counts within two days, a month's by the end of the following month.

9. Location Data

Location data is used for travel recommendations, Apple Maps navigation, route planning, weather forecasts, and passport stamp functionality. The locations of places and trips you look up are sent to the services that answer for them: Apple for maps, time zones and weather, Foursquare for photographs of places, and Ticketmaster for events. Location data is not shared with other users. Location access can be disabled via your device settings.

10. Children's Privacy

Tripser is intended for people aged 18 and over. We do not knowingly collect personal data from anyone under 18.

If we become aware that personal data has been collected from someone under 18, we will take steps to delete such information as soon as reasonably possible.

Parents or guardians who believe that their child has provided personal data to Tripser may contact us to request deletion of such information.

11. Cookies & Tracking

Tripser does not use cookies or third-party ad trackers in the app, and does not track you across other companies' apps or websites. It uses Google Analytics for Firebase to understand how the app is used, as section 2 describes, and limited diagnostic data may be processed for service operation.

Our website, tripser.ai, asks before it uses any cookies. If you accept, it loads Google Ads, which sets cookies to measure which of our ads bring people to Tripser; they are not used to personalise the ads you see. If you reject, or make no choice, Google Ads is not loaded and sets no cookies. Your choice is kept in your browser for up to a year, and you can change it at any time with Cookie settings at the bottom of the home page.

12. International Data Transfers

Data may be processed internationally via Firebase (Google Cloud infrastructure), Google Gemini, and the other service providers listed above. Tripser takes reasonable steps to comply with applicable data protection laws.

13. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access, correct, delete, or export your personal data
• Withdraw consent for data processing
• Disable push notifications or location permissions via device settings
• Delete your account and all associated data through the in-app account deletion feature

Submit requests via the in-app support channels or by emailing nadir.aktan@hotmail.com.

14. Changes to This Privacy Policy

Material changes will be communicated through the app. Continued use of the Service constitutes acceptance of the updated Privacy Policy.

15. Contact Us

For any questions or requests, contact us at nadir.aktan@hotmail.com or through the in-app support channels.